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We're located at 5396 W. 2400 S., West Valley City, UT 84120
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Mercedes-Benz Van Center - Warner logo
84120 West Valley City, UT
(801) 956-2700 (801) 956-2700
Today 7:30-5:30pm
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84120 West Valley City, UT
(801) 956-2700 (801) 956-2700
Today 7:30-5:30pm

How Are We Doing?

We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

Mercedes-Benz Van Center - Warner is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

21 Testimonials
5 out of 5 stars
5 star
20
4 star
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1 star
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My husband and I were on an extended trip when our routine maintenance B came due. We were close to SLC and called up Warner Van Center on a Thursday to see if they could fit us in the following week. Not only did they get us on their calendar on the day of our convenience, short notice, they were all consummate professionals. Our service was done in a day, they found a few other minor problems and fixed them with parts in stock, covered by warranty and we were on our way. We worked with Cory and Nathan in service and looked at a few potential "future" vans with KJ. Everyone was friendly, attentive and took their time to help us. We live in CO and will travel back to Warner for all future scheduled maintenance due to the quality of care we received at Warner.... More
Carolyn Parker
2021-11-05
The service at Warner is first class. The service advisor was very thorough and he explained quite a few things about maintaining my Sprinter that I wasn't aware of. I offered to wait while they checked the codes with the understanding I would leave if it was going to take very long. While I was in the waiting area he kept me informed about the status of my vehicle. They did a very fast and thorough job of fixing my Sprinter. This was a much different experience than what I had at the Mercedes dealership. This is the only place I will take my Sprinter.... More
Brad Richlin
2021-12-27
I have had two different vans serviced here over the past 6 months and had an excellent experience each time. In my most recent visit this past week, the service required was a larger labor intensive job. Cody, one of the Assistant Service Managers, and, Desmond, one of the Service Tech’s went the extra mile and stayed late to make sure the job was completed and I didn’t have to stay an additional night overnight since I do not live in the area. I foresee Warner being the main hub for all van lovers alike in the region from sales, service, a clean facility, custom build partners, and prime location.... More
Elliott Paull
2022-04-15
I am deeply grateful and impressed with the service I have received from Warner Vans. This review isn't coming from a recent transaction, but from 2 years into ownership (and they're still taking great care of me!). They have met and exceeded my expectations from the purchase, maintenance, and customer service sides of owning a van. Go and let them take care of you!
Tsndur
2022-03-07
I am deeply grateful and impressed with the service I have received from Warner Vans. This review isn't coming from a recent transaction, but from 2 years into ownership (and they're still taking great care of me!). They have met and exceeded my expectations from the purchase, maintenance, and customer service sides of owning a van. Go and let them take care of you!
Chaz D
2022-03-07
Unexpectedly, while driving cross country in our sprinter RV combo our check engine light came on. Scrambling we called a half of a dozen service centers between here and Portland OR all of which were completely backed up. On the phone Nathan showed us some empathy and was patient in explaining what it could be and what service they could provide. While making no promises he said he would do his best to work it into the schedule as best he could. He kept us updated on the repair and even did our service B work. He explained the charges, what was under warranty and even made a call to our secondary insurance so that some of our addtl costs like hotel stay and car rental would be covered. It's evident to us that Warner Vans of Utah believes and aspires to excellent customer service. We couldn't be more satisfied with Nathan as well as the Technicians who helped us. In the end it was a faulty sensor.... More
Vicky Panaccione
2021-10-08
My husband and myself just moved to Park City, Utah. We were looking to purchase a car, and trade in our sprinter van. We had been treated very rudely by a car dealer in Salt Lake City. We decided to visit Warner Vans, were treated with respect, more than satisfied with the trade-in of our sprinter van. It says a lot about the owners, when the service is so excellent from the first phone call, till you walk out the door. I will definitely refer family and friends to Warner Vans of Utah.
Norma Heine
2020-08-14
Warner Vans took excellent care of me when my Sprinter Van’s starter went bad. I had to have my van towed to Warner Vans from Alpine, WY. I arrived with the van at noon, on a Friday. They diagnosed and replaced my starter and had me back on the road by 3pm. Gary is an excellent mechanic and made easy work of replacing my starter outside in the 100 degree temperatures. Chaz, the Service Manager and Matt to great care of me as well. I don’t typically write reviews but they saved my weekend. And while I’m at it, I bought my 2017 170 4x4 from them new and worked with Pat Struhs, who helped my build a custom order and took great care of me every step of the way. Warner Vans cares about their customers! Will definitely do more business with them in the future!... More
T W
2020-08-26
For the last two years I have rented several sprinter vans from Mark at Warner Vans. Every experience has been great, organized van check out, detailed instructions for operating all the bells and whistles on the van and great customer support throughout the rental. The rental vans here are also very nice. I mostly rent the 12 passenger type with 4 wheel drive. Vans are in great shape and look great both outside and in. I highly recommend renting your next Sprinter van from Warner.
Rappel Arizona
2020-09-19
Brought my REVEL (Sprinter) here twice. They are awesome. The guys in parts have helped me to no end with some obscure requests, and Matt in service has been fantastic. They either do it right or do whatever it takes to make it right. Highly recommend.
Justin Beitler
2020-10-12
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Mercedes-Benz Van Center - Warner

5396 W 2400 South, West Valley City, UT 84120
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Main Store: (801) 956-2700 | Hours
Parts: (801) 956-2730 | Hours
Sales: (801) 956-2700 | Hours
Service: (801) 956-2740 | Hours
Rental: (801) 956-2727 | Hours

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